Privacy Policy

1. Introduction

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

1.1. Privacy principles

All data is:

  • Fairly and lawfully processed;

  • Processed for a lawful specified purpose;

  • Adequate, relevant and not excessive;

  • Not kept for longer than necessary;

  • Accurate;

  • Processed in accordance with the individual’s (data subject’s) rights;

  • Secure;

  • Not transferred to other countries without adequate protection.


1.2. Terms of Use

By accessing, using or availing yourself of the resources in any manner, or using, registering, downloading, or installing the applications, websites and services, you acknowledge that you have read this agreement and understand the rights, obligations, terms and conditions set forth herein.

The websites, applications and services are available only to individuals who are at least 18 years old.


1.3. Table of Contents:

  • Why and how we collect and use your personal information;

  • Legal basis of processing;

  • How do we protect your information;

  • Cookies;

  • Changes to the policy;

  • Your rights regarding the personal data you provide to us;

  • Retention;

  • Contact details.


1.4. EEA Representative

If you live in a country in the European Economic Area (EEA), services, applications and websites are provided by LeverX, which for the purposes of applicable data protection legislation is the data controller/processor. However, as LeverX is located outside the EEA, we have designated the internal representative to whom you may direct any issues you have relating to our processing of your personal data. If you have any questions about our privacy policy, processing your personal data, please contact us by sending your request to


2. Why and how we collect and use your personal information

We may collect your personal data as an individual for various purposes, such as the following:

– Access and use of websites or other online services

When entering one of our websites, or using our online services and applications, we will record information necessary to provide you with access, for the operation of such systems and for us to comply with security and legal requirements in relation to operating them, such as IP address and browser, application settings. We also collect information about your activities during your visit in order to personalize your website and applications experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, applications and services. We use such types of personal data only for the functioning of the applications and services that provided to you. LeverX collects information only to provide better services to you, and for functioning applications in accordance with expectations of users.

Where we reference that, we use your personal information in relation to marketing, improvement or development of our applications or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our legitimate interests, or with your consent.

– Responding to your request for information, order, or support

When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.

Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.

– Your use of LeverX Payment Terms Governance application

We may use information processed on your use of PTG application to allow us to:

  • Establish statistics about the usage and effectiveness of our applications and services;

  • Improve and personalize your use and experience of our applications and services;

  • Tailor our interactions with user;

  • Inform our clients on overall use of their applications and services, and improve and our applications and services.


In the course of providing technical support to user, LeverX may sometimes have incidental access to data that user has provided to us or data that is located on appropriate system. This data may contain information about user, user organization’s employees, customers, partners or suppliers. The Privacy Policy does not apply to our access to or handling of this personal information; the conditions regarding the handling and processing of this data is covered by the applicable agreements between user and LeverX, such as Terms and Conditions for PTG, SLA.


3. Legal basis of processing

If your personal information is protected by EU data protection law, LeverX’s legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which LeverX collects it. 

However, LeverX will normally collect personal information from you only (a) where it needs the personal information to perform a contract with you, (b) where the processing is in its legitimate interests and is not overridden by your rights, or (c) where it has your consent to do so. In some cases, LeverX may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.


4. How do we protect your information?

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of physical, administrative, technical safeguards to help us to protect your personal data from unauthorized access, use and disclousure. LeverX protects your personal information in the same way that it protects its other confidential information, such as storing it on secure servers that only select LeverX personnel have access to, and by encrypting it to help prevent access by any unauthorized parties. LeverX has put in place procedures to deal with any personal information breach and will notify you and any applicable regulator of a breach when legally required to do so.

All LeverX members, all our staff and third parties whenever we hire them to provide support services, are required to observe our privacy standards and to allow us to audit them for compliance.


5. Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, they are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.


6. Changes to the policy

LeverX reserves the right to modify or amend this Privacy Policy at its own discretion from time to time. The changes can be viewed here or elsewhere on LeverX websites, services, and applications. Your continued use of LeverX websites, services, and applications constitutes your acceptance of those changes.

This version was last updated on 05 July 2019 and previous versions can be obtained by contacting LeverX.


7. Your rights regarding the personal data you provide to us

If your personal information is protected by EU data protection law, you have the following data protection rights:

(1) Request a copy of all your personal data that we store and to transmit that copy to another person upon your request;

(2) Delete or amend your personal data;

(3) Restrict, or object to, the processing of your personal data;

(4) Correct any inaccurate or incomplete personal data we hold on you; and

(5) Lodge a complaint with national data protection authorities regarding our processing of your personal data; which you may be able to exercise by contacting LeverX using the contact details provided under the “Contact details” heading below.

In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint:

  • Directly with LeverX by using contact details.

  • With the competent data protection authority.


8. Retention

Unless stated otherwise in this Privacy Policy, the personal data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations.

LeverX retains personal data for as long as necessary to provide the services, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly. The criteria used to determine the retention periods include, for instance:

  • The period of data processing needed to provide the services. This includes such things as maintaining and improving the performance of those services, keeping our systems secure, and maintaining appropriate business and financial records. This is the general rule that establishes the baseline for most data retention periods.

  • The data subject's consent for a longer retention period. If so, we will retain data in accordance with the consent.

  • LeverX is subject to a legal, contractual, or similar obligation to retain the data. Mandatory data retention laws can be applied in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation.


9. Contact details

If there are any questions regarding this privacy policy, you may contact us using the information below.


LeverX Group, LLC

Oleny Telihy St. 6
Kyiv, Ukraine 02000

+380 93 091 06 86